PROFILE ACTIONS

Koo’s core mission is to provide users a safe and trusted platform and a wholesome community to meaningfully engage with each other in a language of their choice and a topic of interest. To help us achieve this mission, we expect our users to abide by our Community Guidelines. 

Koo Community Guidelines are designed to foster a safe and respectful space for users to express themselves. Koo urges its users to treat virtual interactions on its platform as they would interactions in the real world. There are real people behind the screen who see, engage with and participate in these interactions.  

While facilitating a free exchange of thoughts and ideas, Koo also complies with its legal responsibility to moderate content which is in violation of Information Technology (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021 (‘IT Rules’).

Koo’s approach to reporting and removal of content violating its Community Guidelines is transparently stated on the Content Moderation page. On removal of content in accordance with rules 3(1)(d) and 4(4) of the Information Technology (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021 users have a right to be

(i) informed of reasons for removal, and 

(ii) provided a right to appeal for reinstatement of content. A summary can be found at our Reporting and Redressal page.

This page deals with cases where a user displays a consistent and repeated pattern of violation of Community Guidelines and where content has been taken down on multiple occasions. 

In accordance with Rule 3(1)(b), Koo is authorized to take actions to inform a user of violations being done by them. In addition, Koo takes steps to ensure that other users are not exposed to profiles who consistently and repeatedly post content in violation of Koo Community Guidelines.

While all violations of our Community Guidelines are unacceptable, the table below lists an order of priority.

1. Please note that the prioritization is aimed at managing the most consequential cases first and violation of any Community Guidelines is unacceptable. To learn more about what each violation means, please visit our Content Moderation page.
2. All or some of the following restrictions may be placed on user accounts whose posts are removed for repeat and persistent violations of the same and/or multiple guidelines. Actions will be proportionate to the severity of violations. If a user profile is flagged to be in repeat and persistent violation of Community
3. Guidelines users will be assisted with reminders to be mindful while posting content. Such reminders are sent at thresholds linked to frequency and severity of violations.
   • Visibility related to feed & search results
   • Visibility related to notifications
   • Visibility related to comments 
   • Ability of creation or expression If a user profile is flagged to be in repeat and persistent violation of Community Guidelines users will be assisted with reminders to be mindful while posting content. Such reminders are sent at thresholds linked to frequency and severity of violations.
4. Along with adequate warnings, users will also be given the opportunity to dispute or appeal such actions, should they wish to and we are happy to reconsider. At all times users are transparently informed of the actions In accordance with Rule 8(b) of IT Rules, when an action has been taken on a profile, users may request for a review of the action by filling out the form for Reinstatement of Profile available at our Reporting and Redressal Forms page.
5. Along with adequate warnings, users will also be given the opportunity to dispute or appeal such actions, should they wish to and we are happy to reconsider. At all times users are transparently informed of the actions 
6. In accordance with Rule 8(b) of IT Rules, when an action has been taken on a profile, users may request for a review of the action by filling out the form for Reinstatement of Profile available at our Reporting and Redressal Forms page. 

PROFILE ACTIONS

Koo’s core mission is to provide users a safe and trusted platform and a wholesome community to meaningfully engage with each other in a language of their choice and a topic of interest. To help us achieve this mission, we expect our users to abide by our Community Guidelines. 

Koo’s Community Guidelines are designed to foster a safe and respectful space for users to express themselves. Koo urges its users to treat virtual interactions on its platform as they would interactions in the real world. There are real people behind the screen who see, engage with and participate in these interactions.  

While facilitating a free exchange of thoughts and ideas, Koo also complies with its legal responsibility to moderate content which is in violation of the laws of the land.

Koo’s approach to reporting and removal of content violating its Community Guidelines is transparently stated on the Content Moderation page. On removal of content, users have a right to be

(i) informed of reasons for removal, and 

(ii) provided a right to appeal for reinstatement of content. A summary can be found at our Reporting and Redressal page.

This page deals with cases where a user displays a consistent and repeated pattern of violation of Koo’s Community Guidelines and where content has been taken down on multiple occasions. 

In addition to taking appropriate action to remove content which violates Koo’s Community Guidelines, Koo takes steps to ensure that other users are not exposed to profiles who consistently and repeatedly post content in violation of Koo Community Guidelines.

While all violations of our Community Guidelines are unacceptable, the table below lists an order of priority.

1. Please note that the prioritization is aimed at managing the most consequential cases first and violation of any Community Guidelines is unacceptable. To learn more about what each violation means, please visit our Content Moderation page.
2. All or some of the following restrictions may be placed on user accounts whose posts are removed for repeat and persistent violations of the same and/or multiple guidelines. Actions will be proportionate to the severity of violations.
   1. Visibility related to feed & search results
   2. Visibility related to notifications
   3. Visibility related to comments 
   4. Ability of creation or expression 
3. If a user profile is flagged to be in repeat and persistent violation of Community Guidelines, such user will be assisted with reminders to be mindful while posting content. These reminders are sent at thresholds linked to frequency and severity of violations.
4. At all times users are transparently informed of Koo’s actions. Along with adequate warnings, users will also be given the opportunity to dispute or appeal actions on their content and/or profiles should they wish to, with adequate reasoning, and we are happy to reconsider. 
5. When an action has been taken on a profile, users may request for a review of the action by filling out the form for Reinstatement of Profile available at our Reporting and Redressal Forms page. 

ACTION ON USER PROFILES

Koo’s core mission is to provide users a safe and trusted platform and a wholesome community to meaningfully engage with each other in a language of their choice and a topic of interest. To help us achieve this mission, we expect our users to abide by our Community Guidelines. 

Koo’s Community Guidelines are designed to foster a safe and respectful space for users to express themselves. Koo urges its users to treat virtual interactions on its platform as they would interactions in the real world. There are real people behind the screen who see, engage with and participate in these interactions.  

While facilitating a free exchange of thoughts and ideas, Koo also complies with its legal responsibility to moderate content which is in violation of the laws of the land.

Koo’s approach to reporting and removal of content violating its Community Guidelines is transparently stated on the Content Moderation page. On removal of content, users have a right to be

(i) informed of reasons for removal, and 

(ii) provided a right to appeal for reinstatement of content. A summary can be found at our Reporting and Redressal page.

This page deals with cases where a user displays a consistent and repeated pattern of violation of Koo’s Community Guidelines and where content has been taken down on multiple occasions. 

In addition to taking appropriate action to remove content which violates Koo’s Community Guidelines, Koo takes steps to ensure that other users are not exposed to profiles who consistently and repeatedly post content in violation of Koo Community Guidelines.

While all violations of our Community Guidelines are unacceptable, the table below lists an order of priority.

1. Please note that the prioritization is aimed at managing the most consequential cases first and violation of any Community Guidelines is unacceptable. To learn more about what each violation means, please visit our Content Moderation page.
2. All or some of the following restrictions may be placed on user accounts whose posts are removed for repeat and persistent violations of the same and/or multiple guidelines. Actions will be proportionate to the severity of violations.
   • Visibility related to feed & search results
   • Visibility related to notifications
   • Visibility related to comments 
   • Ability of creation or expression
3. If a user profile is flagged to be in repeat and persistent violation of Community Guidelines, such user will be assisted with reminders to be mindful while posting content. These reminders are sent at thresholds linked to frequency and severity of violations.
4. At all times users are transparently informed of Koo’s actions. Along with adequate warnings, users will also be given the opportunity to dispute or appeal actions on their content and/or profiles should they wish to, with adequate reasoning, and we are happy to reconsider.
5. When an action has been taken on a profile, users may request for a review of the action by filling out the form for Reinstatement of Profile available at our Reporting and Redressal Forms page. 

Política de Ações de Perfil

AÇÃO NOS PERFIS DE USUÁRIO

A principal missão da Koo é fornecer aos usuários uma plataforma segura e confiável e uma comunidade saudável para se envolver significativamente uns com os outros em um idioma de sua escolha e um tópico de interesse. Para nos ajudar a alcançar essa missão, esperamos que nossos usuários respeitem nossas Diretrizes da Comunidade.

As Diretrizes da Comunidade da Koo são projetadas para promover um espaço seguro e respeitoso para os usuários se expressarem. A Koo pede que seus usuários tratem as interações virtuais em sua plataforma como fariam com as interações no mundo real. Há pessoas reais por trás da tela que veem, se envolvem e participam dessas interações. 

Ao mesmo tempo em que facilita uma livre troca de pensamentos e ideias, a Koo também cumpre sua responsabilidade legal de moderar o conteúdo que viola as leis da terra.

A abordagem da Koo para denunciar e remover conteúdo que viole suas Diretrizes da Comunidade é declarada de forma transparente na página de Moderação de Conteúdo. Na remoção de conteúdo, os usuários têm o direito de ser

1. i) informados dos motivos do afastamento, e

(ii) previu o direito de recorrer para a reintegração do conteúdo. Um resumo pode ser encontrado em nossa página de Denúncia e Reparação.

Esta página lida com casos em que um usuário exibe um padrão consistente e repetido de violação das Diretrizes da Comunidade da Koo e onde o conteúdo foi retirado do ar em várias ocasiões.

Além de tomar as medidas apropriadas para remover conteúdo que viole as Diretrizes da Comunidade da Koo, a Koo toma medidas para garantir que outros usuários não sejam expostos a perfis que publiquem conteúdo de forma consistente e repetida em violação das Diretrizes da Comunidade da Koo.

Embora todas as violações de nossas Diretrizes da Comunidade sejam inaceitáveis, a tabela abaixo lista uma ordem de prioridade.

1. Por favor, note que a priorização visa gerenciar os casos mais consequentes primeiro e a violação de quaisquer Diretrizes da Comunidade é inaceitável. Para saber mais sobre o que significa cada violação, visite nossa página de moderação de conteúdo.
2. Todas ou algumas das seguintes restrições podem ser colocadas em contas de usuário cujas postagens são removidas por violações repetidas e persistentes das mesmas e/ou várias diretrizes. As ações serão proporcionais à gravidade das violações.

Visibilidade relacionada aos resultados de feed e pesquisa

Visibilidade relacionada às notificações

Visibilidade relacionada aos comentários

Capacidade de criação ou expressão

1. Se um perfil de usuário for sinalizado como uma violação repetida e persistente das Diretrizes da Comunidade, esse usuário será auxiliado com lembretes para estar atento ao postar conteúdo. Esses lembretes são enviados em limites vinculados à frequência e gravidade das violações.
2. Em todos os momentos, os usuários são informados de forma transparente sobre as ações da Koo. Juntamente com avisos adequados, os usuários também terão a oportunidade de contestar ou recorrer de ações em seu conteúdo e / ou perfis, caso desejem, com raciocínio adequado, e estamos felizes em reconsiderar.
3. Quando uma ação foi executada em um perfil, os usuários podem solicitar uma revisão da ação preenchendo o formulário para Reintegração de Perfil disponível em nossa página de Formulários de Denúncia e Reparação.