What is Spam? 

Koo understands spam to mean:

• Unsolicited, identical or nearly identical Koos, comments, ReKoos, or messages sent by a user or group of users across the Koo platform, typically in large numbers and to multiple users.
• Repeatedly “@” mentioning a user in a short period of time. Such behaviour when directed at women and children may also amount to harassment.
• Bot accounts created to generate artificial engagement such as likes, followers, ReKoos, etc in bulk.
• Using hashtags or keywords irrelevant to the context of a Koo/ReKoo/Comment in order to gain an artificial boost or entry into trending sections. Use of multiple unrelated trending hashtags in a similar manner also amounts to spam.
• Soliciting users to use or invest in quick-money schemes, encouraging users buying/generating cryptocurrency and seeking users’ personal information including but not limited to bank account details, Aadhaar details, etc.
• Repeatedly posting content in chat rooms which is irrelevant to the topic of that chat room.
• Repeatedly sharing links across the Koo platform.
• Continuously posting irrelevant comments under Koos posted by other users.
• Posting content in violation of system rate limitations set up Koo
• Posting/reposting content that is same or similar to original pre-existing content of another user in order to gain an artificial boost.

What is Malicious Activity?

Koo enables and encourages a free exchange of thoughts and opinions among all users and prohibits Malicious Activity or behavior of any kind.

Malicious Activity or behavior is defined as user(s) acting in concert or collusion to intentionally and artificially boost or hinder Content or User(s). Such activity is prohibited and may be illegal under law. By way of example and without limitation, such activity includes: 

1. A user or group of users engaging (liking, commenting, Re-Kooing, copy-pasting the same content in their Koos) with each other’s content, repeatedly and with an intention to give such content an artificial boost in visibility on the Koo platform, including in the trending sections. 
2. A user or group of users creating multiple accounts to post Koos/Comments/ReKoos about a particular topic to give that topic an artificial boost in visibility on the platform.
3. A user or group of users hindering any Content of User(s) in their access or use or engagement on Koo with or without an intent to bully or overpower or harass.
4. Use of bots or scripts or any other artificial means to influence Content on the platform either by boosting or hindering such Content. 

In certain circumstances Malicious Activity may also be illegal and punishable under the Information Technology Act, 2000. 

How is Spam Or Malicious Activity identified? 

Spam or Malicious Activity leads to bad user experience and adversely impacts the work of original content creators. Koo is committed to identifying and reducing the impact of Spam on the Koo platform and its users.

Any Koo user can report Spam on the Koo App or website by the following steps: 

1. Click on the two dots ( : ) on the top right corner of any Koo posted by a user. 
2. Choose ‘Report User’ from the pop up menu. 
3. Choose ‘Spamming, Scamming or Phishing’ from the options. 

Any Koo user can report Malicious Activity on the Koo App or website by the following steps: 

1. Click on the two dots ( : ) on the top right corner of any Koo posted by a user. 
2. Choose ‘Report Koo’ from the pop up menu. 
3. Choose ‘Malicious Programmes, URL or Code’ from the options. 

In addition, Koo’s security algorithms routinely identify content that falls within the definition of Spam or Malicious Activity. Such identification is based on correlation of User behavior over a large period of time.  

What actions does Koo take on Spam, Spammers and Malicious Behavior? 

At its discretion, Koo may remove, reduce visibility or hide such content. Users are also encouraged to not post such content by informing them through reminders and direct notifications. 

If a user believes that their content has been erroneously removed or hidden they may file an appeal for reinstatement using our Reporting and Redressal Forms in accordance with the IT Rules, 2021.

At its discretion, Koo may also take all or some of the following actions on the Profile of users who frequently post Spam or engage in Malicious Behavior

• Reduced or no visibility in feed and search results
• Reduced or no ability to comment 
• Reduced or no ability post content
• Malicious Activity may also be reported to authorities for investigation under the IT Act, 2000

In accordance with Rule 8(b) of IT Rules, when an action has been taken on a profile, users may request for a review of the action by filling out the form for Reinstatement of Profile available at our Reporting and Redressal Forms page. 

What is Spam? 

Koo understands spam to mean:

• Unsolicited, identical or nearly identical Koos, comments, ReKoos, or messages sent by a user or group of users across the Koo platform, typically in large numbers and to multiple users.
• Repeatedly “@” mentioning a user in a short period of time. Such behavior when directed at women and children may also amount to harassment.
• Bot accounts created to generate artificial engagement such as likes, followers, ReKoos, etc in bulk.
• Using hashtags or keywords irrelevant to the context of a Koo/ReKoo/Comment in order to gain an artificial boost or entry into trending sections. Use of multiple unrelated trending hashtags in a similar manner also amounts to spam.
• Soliciting users to use or invest in quick-money schemes and seeking users’ personal information including but not limited to bank account details, government-issued identification details, etc.
• Repeatedly posting content in chat rooms which is irrelevant to the topic of that chat room.
• Repeatedly sharing links across the Koo platform.
• Continuously posting irrelevant comments under Koos posted by other users.
• Posting content in violation of system rate limitations set up Koo
• Posting/reposting content that is same or similar to original pre-existing content of another user in order to gain an artificial boost.

What is Malicious Activity?

Koo enables and encourages a free exchange of thoughts and opinions among all users and prohibits Malicious Activity or behavior of any kind.

Malicious Activity or behavior is defined as user(s) acting in concert or collusion to intentionally and artificially boost or hinder content or user(s). Such activity is prohibited and may be illegal under law. By way of example and without limitation, such activity includes: 

1. A user or group of users engaging (liking, commenting, Re-Kooing, copy-pasting the same content in their Koos) with each other’s content, repeatedly and with an intention to give such content an artificial boost in visibility on the Koo platform, including in the trending sections. 
2. A user or group of users creating multiple accounts to post Koos/comments/ReKoos about a particular topic to give that topic an artificial boost in visibility on the platform.
3. A user or group of users hindering any content of user(s) in their access or use or engagement on Koo with or without an intent to bully or overpower or harass.
4. Use of bots or scripts or any other artificial means to influence content on the platform either by boosting or hindering such content. 

In certain circumstances Malicious Activity may also be illegal and punishable by law.

How is Spam Or Malicious Activity identified? 

Spam or Malicious Activity leads to bad user experience and adversely impacts the work of original content creators. Koo is committed to identifying and reducing the impact of Spam on the Koo platform and its users.

Any Koo user can report Spam on the Koo App or website by the following steps: 

1. Click on the two dots ( : ) on the top right corner of any Koo posted by a user. 
2. Choose ‘Report User’ from the pop up menu. 
3. Choose ‘Spamming, Scamming or Phishing’ from the options. 

Any Koo user can report Malicious Activity on the Koo App or website by the following steps: 

1. Click on the two dots ( : ) on the top right corner of any Koo posted by a user. 
2. Choose ‘Report Koo’ from the pop up menu. 
3. Choose ‘Malicious Programmes, URL or Code’ from the options. 

In addition, Koo’s security algorithms routinely identify content that falls within the definition of Spam or Malicious Activity. Such identification is based on correlation of user behavior over a large period of time.  

What actions does Koo take on Spam, Spammers and Malicious Behavior? 

At its discretion, Koo may remove, reduce visibility or hide such content. Users are also encouraged to not post such content by informing them through reminders and direct notifications. 

If a user believes that their content has been erroneously removed or hidden they may file an appeal for reinstatement using our Reporting and Redressal Forms.

At its discretion, Koo may also take all or some of the following actions on the profiles of users who frequently post Spam or engage in Malicious Behavior

• Reduced or no visibility in feed and search results
• Reduced or no ability to comment 
• Reduced or no ability post content
• Malicious Activity may also be reported to authorities for investigation under applicable law.

When an action has been taken on a profile, users may request for a review of the action by filling out the form for Reinstatement of Profile available at our Reporting and Redressal Forms page.

What is Spam? 

Koo understands spam to mean:

• Unsolicited, identical or nearly identical Koos, comments, ReKoos, or messages sent by a user or group of users across the Koo platform, typically in large numbers and to multiple users.
• Repeatedly “@” mentioning a user in a short period of time. Such behavior when directed at women and children may also amount to harassment.
• Bot accounts created to generate artificial engagement such as likes, followers, ReKoos, etc in bulk.
• Using hashtags or keywords irrelevant to the context of a Koo/ReKoo/Comment in order to gain an artificial boost or entry into trending sections. Use of multiple unrelated trending hashtags in a similar manner also amounts to spam.
• Soliciting users to use or invest in quick-money schemes and seeking users’ personal information including but not limited to bank account details, government-issued identification details, etc.
• Repeatedly posting content in chat rooms which is irrelevant to the topic of that chat room.
• Repeatedly sharing links across the Koo platform.
• Continuously posting irrelevant comments under Koos posted by other users.
• Posting content in violation of system rate limitations set up Koo
• Posting/reposting content that is same or similar to original pre-existing content of another user in order to gain an artificial boost.

What is Malicious Activity?

Koo enables and encourages a free exchange of thoughts and opinions among all users and prohibits Malicious Activity or behavior of any kind.

Malicious Activity or behavior is defined as user(s) acting in concert or collusion to intentionally and artificially boost or hinder content or user(s). Such activity is prohibited and may be illegal under law. By way of example and without limitation, such activity includes: 

1. A user or group of users engaging (liking, commenting, Re-Kooing, copy-pasting the same content in their Koos) with each other’s content, repeatedly and with an intention to give such content an artificial boost in visibility on the Koo platform, including in the trending sections. 
2. A user or group of users creating multiple accounts to post Koos/comments/ReKoos about a particular topic to give that topic an artificial boost in visibility on the platform.
3. A user or group of users hindering any content of user(s) in their access or use or engagement on Koo with or without an intent to bully or overpower or harass.
4. Use of bots or scripts or any other artificial means to influence content on the platform either by boosting or hindering such content. 

In certain circumstances Malicious Activity may also be illegal and punishable by law.

How is Spam Or Malicious Activity identified? 

Spam or Malicious Activity leads to bad user experience and adversely impacts the work of original content creators. Koo is committed to identifying and reducing the impact of Spam on the Koo platform and its users.

Any Koo user can report Spam on the Koo App or website by the following steps: 

1. Click on the two dots ( : ) on the top right corner of any Koo posted by a user. 
2. Choose ‘Report User’ from the pop up menu. 
3. Choose ‘Spamming, Scamming or Phishing’ from the options. 

Any Koo user can report Malicious Activity on the Koo App or website by the following steps: 

1. Click on the two dots ( : ) on the top right corner of any Koo posted by a user. 
2. Choose ‘Report Koo’ from the pop up menu. 
3. Choose ‘Malicious Programmes, URL or Code’ from the options. 

In addition, Koo’s security algorithms routinely identify content that falls within the definition of Spam or Malicious Activity. Such identification is based on correlation of user behavior over a large period of time.  

What actions does Koo take on Spam, Spammers and Malicious Behavior? 

At its discretion, Koo may remove, reduce visibility or hide such content. Users are also encouraged to not post such content by informing them through reminders and direct notifications. 

If a user believes that their content has been erroneously removed or hidden they may file an appeal for reinstatement using our Reporting and Redressal Forms.

At its discretion, Koo may also take all or some of the following actions on the profiles of users who frequently post Spam or engage in Malicious Behavior

• Reduced or no visibility in feed and search results
• Reduced or no ability to comment 
• Reduced or no ability post content
• Malicious Activity may also be reported to authorities for investigation under applicable law.

When an action has been taken on a profile, users may request for a review of the action by filling out the form for Reinstatement of Profile available at our Reporting and Redressal Forms page. 

Política de Spam

• O que é Spam?

Koo entende spam como significando:

• Koos não solicitados, idênticos ou quase idênticos, comentários, ReKoos ou mensagens enviadas por um usuário ou grupo de usuários em toda a plataforma Koo, normalmente em grande número e para vários usuários.
• Repetidamente “@” mencionando um usuário em um curto período de tempo. Tal comportamento, quando dirigido a mulheres e crianças, também pode equivaler a assédio.
• Contas de bot criadas para gerar engajamento artificial, como curtidas, seguidores, ReKoos, etc. em massa.
• Usar hashtags ou palavras-chave irrelevantes para o contexto de um Koo / ReKoo / Comentário, a fim de obter um impulso artificial ou entrada em seções de tendências. O uso de várias hashtags de tendências não relacionadas de maneira semelhante também equivale a spam.
• Solicitar aos usuários que usem ou invistam em esquemas de dinheiro rápido e busquem informações pessoais dos usuários, incluindo, entre outros, detalhes da conta bancária, detalhes de identificação emitidos pelo governo, etc.
• Postar repetidamente conteúdo em salas de chat que seja irrelevante para o tópico dessa sala de chat.
• Compartilhamento repetido de links na plataforma Koo.
• Postar continuamente comentários irrelevantes no Koos postados por outros usuários.
• Postar conteúdo em violação das limitações de taxa do sistema configura o Koo
• Postar/repostar conteúdo que seja igual ou semelhante ao conteúdo original pré-existente de outro usuário para obter um impulso artificial.

• O que é atividade maliciosa?

A Koo permite e incentiva uma livre troca de pensamentos e opiniões entre todos os usuários e proíbe atividades maliciosas ou comportamentos de qualquer tipo.

Atividade ou comportamento malicioso é definido como usuário(s) agindo em conjunto ou conluio para intencional e artificialmente impulsionar ou dificultar conteúdo ou usuário(s). Tal atividade é proibida e pode ser ilegal sob a lei. A título de exemplo e sem limitação, tal atividade inclui:

1. Um usuário ou grupo de usuários envolvidos (curtindo, comentando, Re-Kooing, copiando e colando o mesmo conteúdo em seus Koos) com o conteúdo uns dos outros, repetidamente e com a intenção de dar a esse conteúdo um impulso artificial na visibilidade na plataforma Koo, inclusive nas seções de tendências.
2. Um usuário ou grupo de usuários criando várias contas para postar Koos/comments/ReKoos sobre um tópico específico para dar a esse tópico um impulso artificial na visibilidade na plataforma.
3. Um usuário ou grupo de usuários que impeça qualquer conteúdo do(s) usuário(s) em seu acesso, uso ou engajamento no Koo com ou sem a intenção de intimidar, dominar ou assediar.
4. Uso de bots ou scripts ou qualquer outro meio artificial para influenciar o conteúdo na plataforma, impulsionando ou dificultando esse conteúdo.

Em determinadas circunstâncias, a Atividade Maliciosa também pode ser ilegal e punível por lei. 

III. Como o spam ou a atividade maliciosa são identificados?

Spam ou atividade maliciosa leva a uma má experiência do usuário e afeta negativamente o trabalho dos criadores de conteúdo original. A Koo está comprometida em identificar e reduzir o impacto do Spam na plataforma Koo e em seus usuários.

Qualquer usuário do Koo pode denunciar Spam no aplicativo ou site da Koo pelas seguintes etapas:

1. Clique nos dois pontos ( : ) no canto superior direito de qualquer Koo postado por um usuário.
2. Escolha ‘Denunciar usuário’ no menu pop-up.
3. Escolha ‘Spamming, Scamming ou Phishing’ nas opções.

Qualquer usuário do Koo pode relatar Atividade Maliciosa no aplicativo ou site da Koo pelas seguintes etapas:

1. Clique nos dois pontos ( : ) no canto superior direito de qualquer Koo postado por um usuário.
2. Escolha ‘Denunciar Koo’ no menu pop-up.
3. Escolha ‘Programas maliciosos, URL ou código’ entre as opções.

Além disso, os algoritmos de segurança da Koo identificam rotineiramente o conteúdo que se enquadra na definição de Spam ou Atividade Maliciosa. Essa identificação é baseada na correlação do comportamento do usuário durante um grande período de tempo. 

1. Que ações a Koo toma em relação a spam, spammers e comportamento malicioso? 

A seu critério, a Koo pode remover, reduzir a visibilidade ou ocultar esse conteúdo. Os usuários também são encorajados a não postar esse conteúdo, informando-os por meio de lembretes e notificações diretas. 

Se um usuário acreditar que seu conteúdo foi erroneamente removido ou oculto, ele poderá entrar com um recurso para reintegração usando nossos Formulários de Denúncia e Reparação.

A seu critério, a Koo também pode tomar todas ou algumas das seguintes ações nos perfis de usuários que frequentemente publicam Spam ou se envolvem em Comportamento Mal-Intencionado.

Visibilidade reduzida ou inexistente nos resultados do feed e da pesquis

  Redução ou nenhuma capacidade de comentar 

Conteúdo de publicação reduzido ou sem capacidade

Atividade Maliciosa também pode ser denunciada às autoridades para investigação nos termos da lei aplicável.

Quando uma ação foi executada em um perfil, os usuários podem solicitar uma revisão da ação preenchendo o formulário para Reintegração de Perfil disponível em nossa página de Formulários de Denúncia e Reparação.