Ownership Information: Koo App is owned and operated by Bombinate Technologies Pvt. Ltd. (BTPL), a private limited company incorporated under the Companies Act, 2013 with CIN number U72900KA2015PTC084475 and having its registered office at No. 849, 11th Main, 2nd Cross, HAL 2nd Stage, Indiranagar, Bangalore, Karnataka – 560008. 

The website for Koo App is www.kooapp.com. 

Managing User Generated Content

Koo App is a microblogging platform which enables interaction and connection between users from multiple languages. Koo App contains a large amount of User Generated Content and the team places utmost importance on the safety of its users. Koo already implements and will continue to implement policies and features to provide a safe experience.

In relation to User Generated Content (UGC) Koo has clear Community Guidelines & Terms of Service which define and prohibit objectionable content.

As a general rule, Koo prohibits posting of any content that is deliberately offensive, insensitive, upsetting, intended to disgust or in exceptionally poor taste. Koo specifically prohibits users from posting  defamatory or inflammatory or inaccurate or discriminatory content, relating to religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups. 

Koo implements its Community Guidelines and Terms of Service in line with the legal definitions of the jurisdiction where content is visible. We believe that nations know their cultural and legal context better than a platform and therefore content must be evaluated in line with these local legal requirements. 

We believe it is disrespectful to create your own legal structures based on a superficial understanding of a country’s context. Koo cannot and does not deem something illegal if a country’s laws do not state so and vice versa. 

Reporting and Redressal 

Koo’s core mission is to provide users a safe and trusted platform. We aim to provide our users a wholesome community to meaningfully engage with each other in a language of their choice. To help us achieve that, we expect all our users to abide by our Community Guidelines and Terms of Service.

Koo’s Reporting & Redressal page lists the various mechanisms for reporting objectionable materials. Koo’s Content Moderation Guidelines  transparently state the processes that are followed when content is reported, how it is classified, the nature and kind of actions that Koo takes and how appeals and reinstatements are carried out. 

Contact information for Koo’s Grievance, Nodal and Compliance Officers is published on the Reporting & Redressal page as well as the Contact page. 

To ensure user, advertiser and creator alignment on safety, relevant guidelines and expectations are stated in Koo’s Influencers & Advertisers policies.

Data Privacy & Safety

Koo’s Privacy Policy lists out the nature of information that is collected and how it is used. Koo operates in accordance with ISO 27001: 2013 standards. User Data is collected only on consent, and its handling is in accordance with globally recognized principles, Users can ask for data related to them to be edited, corrected and even deleted. More information can be found in the Privacy Policy and in the Reporting & Redressal Page

Reporting Guidance: BTPL operates Koo App as an Intermediary under the Information Technology Act of 2000 read along with its relevant rules including Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and amendments if any.

For any grievances please contact the Koo Grievance Officer as under:

Name: Mr. Rahul Satyakam

E-mail: grievance.officer@kooapp.com

In addition, you may also use any of the means provided at our Reporting and Redressal Forms page.

News and Current Affairs Content: Koo App facilitates aggregation of news and current affairs content from various publishers. A number of Indian and international news Publishers use Koo App to provide latest news and information about current affairs and are listed under the tab News & TV Channels. 

A Statement of Compliance for such Publishers under Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (Intermediary and Digital Media Rules, 2021 is available at this link. 

Sources for content containing News and Current Affairs: Information about News and Current Affairs Publishers and links to content containing news and current affairs can be found as below

• Name of the Publisher: The name of the Publisher of news or current affairs content is provided on the platform along with the content itself. The name is stated and visible at the top of the content on the left side of the content card. 

If a Publisher meets our Eminence Requirements a distinct yellow mark will appear next to the name of the Publisher.

• Link to content: On the Koo mobile app a link to content containing news and current affairs can be found by clicking on the two dots “:” on the right hand side of the content card and then choosing the “Share” option. A link to the content can then be copied or shared. 

On the Koo website www.kooapp.com the complete link of the webpage containing the content card is the link to the news and current affairs content.